In a world that is full of Ipads, Notepads and Smartphones, “online reviews” have become unavoidable for business owners. While we are truly grateful to have so many wonderful reviews online, one really bad one can be devastating. So devastating that I am just unsure if even the people who write them realize the damage they can do.
While we have had to accept that there truly is no way of pleasing everyone, we sure would like to try while you’re still here. On a few occasions we have had a few horrible reviews placed on extremely popular websites, these reviews can not only be financially devastating, but the emotional toll when someone publicly posts such things can be even worse. All of us take these things so personal as we really are a close knit family environment who continuously strive to provide the best food and the best service! We understand we will never be perfect, but perfection is always what we strive for at Darbi’s Cafe.
If you have a problem with your meal and/or service please give us the opportunity to fix it before writing about it, we just can’t do anything if we aren’t made aware of the situation. I assure you, if given the opportunity to “make it right”…we will go above and beyond! Of course if you loved it and want to share, it always makes our day to read about it. 🙂